Corporate Culture
‘ITOPSMEN’ strive to be the best.
- We do not dismiss new improvement ideas prematurely.
- We maintain a learning mindset and continuously strive to excel in our fields.
- We do not cling to past successes but actively seek innovative solutions.
‘ITOPSMEN’ rise from failure and embrace new challenges.
- We are not afraid of failures in new initiatives.
- We analyze the causes of failure and transform them into knowledge for success.
- When a failure occurs, we try to prevent it from happening again rather than criticize it.
Results-Oriented Meetings at ITOPS.
- Meetings start and end at scheduled times.
- Only essential personnel attend, ensuring that the appropriate decision-makers are present.
- Each meeting concludes with a clear definition of follow-up actions, and minutes are shared with all participants.
‘ITOPSMEN’ provide clear instructions and concise reports.
- Instructions are provided (requested) clearly, adhering to the 3Ws (Why, When, What), with regular progress checks.
- Reports are not created for the sake of reporting; we focus on meaningful content.
- All communications are fact-based, ensuring accuracy and reliability in our reporting.
At ITOPS, our approval process respects everyone’s time.
- We share the criteria for approval in advance.
- When requesting approvals, we consider the time required for task completion (no last-minute requests).
- In cases of differing opinions on approval matters, we provide precise feedback.
‘ITOPSMEN’ believe that we are the final authority on this task.
- When making decisions, we proactively propose alternatives rather than deferring to my superiors.
- We always remember that we are the final line of responsibility for all tasks.
- Instead of focusing on reasons why something cannot be done, we seek solutions that are possible.
‘ITOPSMEN’ create results through action.
- One execution is more important than ten plans.
- Every task must yield tangible outcomes.
- Execution does not end with taking actions; it includes reflecting feedback into future actions.
At ITOPS, our opinions are not evaluated by rank.
- We do not criticize others without considering their perspectives, even if we disagree.
- We respect and consider each other’s personal time (after work and during vacations)..
- We do not wield authority based on age or position.
At ITOPS, communication is about sharing hearts and minds.
- Praise is given immediately, while constructive feedback is provided separately and later.
- Leaders listen to their team members' opinions before expressing their own.
- We encourage the ITOPS 1.3.5 principle: Engage in conversations with colleagues three times a day for five minutes each.
‘ITOPSMEN’ prepare for a better tomorrow.
- Identifying new growth drivers is a shared concern for all ITOPS team members.
- When facing tasks with ambiguous guidelines, profitability serves as the primary criterion for decision-making.
- We eliminate inefficiencies and waste in our work processes.
‘ITOPSMEN’ mean ‘MEN’ not just ‘MAN’
- We prioritize departmental and organizational goals over individual interests.
- While clearly defining roles and responsibilities between departments, we do not shift accountability onto one another.
- When we recognize that someone is facing difficulties, we proactively offer our assistance.